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Onboarding starts within hours, and the majority of customers are triaged in 48 hours. Learn More Get Immediate Help Our MTR Operations Team is available around-the-clock and backed by support teams spanning 26 locations worldwide. Enhanced Telemetry. Threat investigations are supplemented with telemetry from other Sophos Central products, extending beyond the endpoint to provide a full picture of adversary activities. Proactive Posture Improvement Sophos MTR: Advanced Includes all Standard features, plus the following: United Kingdom and Worldwide Sales Tel: +44 (0)8447 671131 Email: sales@sophos.com North American Sales Toll Free: 1-866-866-2802 Email: nasales@sophos.com Australia and New Zealand Sales Tel: +61 2 9409 9100 Email: sales@sophos.com.au Asia Sales Tel: +65 62244168 Email: salesasia@sophos.com Our MTR Operations Team is available around the clock and backed by support teams spanning 26 locations worldwide. Enhanced Telemetry. Threat investigations are supplemented with telemetry from other Sophos Central products, extending beyond the endpoint to leverage automation and provide a full picture of adversary activities.

Sophos Support Plans UTM 9 Plans. Receive Training As a Sophos Customer, you can attend our courses and webinars to stay up to date. Sophos MTR is a great service if you are a large organisation with the requirement for 24/7 support and have the resources to afford it. If you have an internal IT team in place to work in collaboration with Sophos to completely remediate any threats, it really is a top solution. Customers will now find options to add MTR Standard and MTR Advanced for both endpoint and server. Please note the following: This is only applicable to customers who are in MSP Connect Flex monthly usage based billing model; A Sophos Central customer under the monthly plan should choose one of the Endpoint and Server licenses.

Srcoll down Threat Response Mode: You can choose how Sophos MTR responds to threats. + Notify: Sophos MTR notify you about the detection and provide details to help you with prioritization and response.

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Sophos has announced the availability of Sophos Managed Threat Response (MTR), a fully managed threat hunting, detection and response service. The re-sellable service provides organisations with a dedicated 24/7 security team to neutralise the most sophisticated and complex threats. Sophos Managed Threat Response (MTR) delivers 24/7 threat hunting, detection, and response delivered by an expert team as a fully-managed service. Other managed services, such as Microsoft Threat Experts, simply notify you of attacks or suspicious events. Sophos Managed Threat Response (MTR) now features a new integration with XG Firewall v18, enhancing the MTR team’s ability to prevent, detect, and respond to threats across the network and endpoint. Active Malware Remediation: Getting Started.
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Beyond simply notifying you of attacks or suspicious behavior, the Sophos MTR team initiates actions on your behalf to neutralize even the most sophisticated and complex threats. At 5 a.m. one morning in January 2021, the 24/7 Sophos MTR team received a call from a worried customer who had recently signed up to the service but had not yet been able to activate the licenses. The customer wanted to know the fastest way to deploy MTR because there was an active ransomware attack underway and the organization’s DNS and email were down.

Setting up Sophos MTR You can find out how to set up the service in the following documents: Sophos Rapid Response provides incredibly fast assistance, identifying and neutralizing active threats against your organization, delivered by an expert team of incident responders. Sophos MTR Standard offers a powerful package of 24/7 lead-driven threat hunting, adversarial detection, and activity reporting and case summaries. Go even further with Sophos MTR Advanced and engage with a dedicated threat response lead to provide direct collaboration with your on-premises resources until a threat is neutralized.
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SOPHOS Central Intercept X Advanced with EDR - 50-99

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You can find out more about MTR here, Managed Threat Response. Setting up Sophos MTR You can find out how to set up the service in the following documents: Sophos Rapid Response provides incredibly fast assistance, identifying and neutralizing active threats against your organization, delivered by an expert team of incident responders. Sophos MTR Standard offers a powerful package of 24/7 lead-driven threat hunting, adversarial detection, and activity reporting and case summaries.